Shipping policy

Shipping & Delivery

We want every step of your Jewelspire experience to feel as exceptional as our jewellery, beginning with fast, and secure shipping.

Delivery Timelines

  • Production Time: Your handcrafted jewelry will be ready for dispatch within 14–15 business days as these will be produced in our factory.
  • Delivery Time: Once shipped, your order typically arrives in 7–10 business days, depending upon your location.
  • Certification Add-On: If you select third-party certification (Chargeable), please allow us an additional 3 days.

Shipping

We use trusted international courier services for Domestic and International Shipping. Your products are insured till the time it reaches in your hands. 

Delivery Terms

  • The Shipping delivery timeline excludes Sundays, public holidays in India or the destination country customs delays, and any alternative delivery instructions provided to the courier by the customer or recipient.
  • If your tracking information shows the order as delivered, but you have not received it, please contact us within 2 days of the expected delivery date. We will coordinate with the courier service to obtain a proof of delivery(POD).
  • Once an order is handed over to the courier, no changes can be made. Any updates to the delivery address or special instructions will only be entertained if the courier service allows it.

Shipping Charges and Payments

  • Shipping charges depend on the destination country, the value of shipment and the shipment weight. You will be informed about the applicable shipping charges before completing your order.
  • All export duties from India will be covered by Jewelspire.com. However, any import duties, taxes, or fees levied in the destination country are the responsibility of the recipient and are payable directly to the courier at the time of delivery.
  • The final amount charged to your bank, credit/debit card may differ from the order total shown during checkout due to currency conversion rates and fees imposed by your payment provider or bank.

Delivery Discrepancies & Package Inspection

When Your Package Arrives:

  • Please inspect the packaging and item carefully before accepting delivery.
  • DO NOT accept the shipment if: The box appears tampered with/damaged. OR The Items are missing or incorrect.
  • Record a video while unboxing your package to help us resolve any issues quickly.

Found a Problem After Delivery

  • Contact our support team immediately at +91-8890775923 or WhatsApp Us 
  • Include the unboxing video with your message for a quicker resolution.

Discrepancies should be reported promptly. Delayed claims may limit our ability to assist.

Transit Insurance

Your peace of mind is our priority! All our shipments are fully insured, offering you complete protection until your jewelry reaches your doorstep.

We’re happy to help with anything—from tracking to shipping timelines.