General Information
Q. Where is Jewelspire located?
Jewelspire by Fine Colour Gems is located in Johari Bazar in Jaipur, India- the gemstone capital of the world.
Q. What type of jewellery does Jewelspire manufacture?
We specialize in a wide range of diamond and color stone jewellery in gold and silver. Our collections range from traditional to contemporary, and we also cater to custom jewellery designs.
Q. Do you export jewellery internationally?
Yes, we ship worldwide. Our products are packaged securely and delivered via trusted international courier services.
Q. Do you supply within India?
Absolutely. Along with exports, we cater to clients across India with the same level of quality and service.
BIS Hallmark
Q. Are the jewellery pieces on website BIS Hallmarked?
Yes, absolutely. Every piece of jewellery available on our website is BIS Hallmarked, ensuring it meets the highest standards of purity and quality set by the Bureau of Indian Standards (BIS).
Q. What does the BIS Hallmark on your jewellery signify?
The BIS Hallmark is an assurance of the metal’s purity and authenticity. It confirms that the piece complies with the rigorous standards established by the Bureau of Indian Standards.
Q. How can I verify if the jewellery is BIS Hallmarked?
You can easily verify the hallmark using the BIS CARE app, available on the Google Play Store and Apple App Store. Enter the HUID (Hallmark Unique Identification Number) provided with your purchase to confirm the hallmark details.
Certification
Q. Is your jewellery certified?
Yes. Every order comes with a complimentary Jewelspire Certificate of Authenticity. Additionally, you can request a third-party lab certificate from HRD, or IGI for the centre stone at extra costs. If you'd like to certify the other stones in your piece, feel free to reach out to our Customer Service Team at +91-8890775923 for assistance.
Custom & Product-Related FAQs
Q. Do you offer custom jewellery manufacturing?
Yes. Share your sketches, CAD files, or design references, and our expert artisans will turn your vision into reality.
Q. Can I request a different metal or finish for a design?
Yes. We offer designs in 14K and 18K white/yellow gold, and 925 sterling silver. You can also choose the finish and stone variants as per your preference. If you want a different gold karat, do let us know.
Q. Do you customize ring or bracelet sizes?
We offer a variety of sizes and also provide resizing services. Please share the size you need while placing your order.
Q. Are the carat and metal weights exactly as mentioned online?
Since we work with high quality natural gemstones and handcrafted jewellery, there may be slight variations in weights and dimensions. Metal weight can also differ based on ring or bracelet size.
Q. Is your jewellery nickel and lead free?
Yes. All our jewellery is nickel and lead-free, compliant with US safety regulations.
Q. I want to buy gemstones in bulk. Do you offer that?
Yes, we have 65 years of gemstone manufacturing and wholesaling experience. We offer Zambian Emerald, Tanzanite and other gemstones, in various shapes, sizes, and cuts.
Ordering & Wholesale
Q. Is there a minimum order quantity (MOQ)?
Yes, we keep a low and flexible MOQ for gold orders. Please contact us directly for details tailored to your requirements.
Q. How do I place a wholesale B2B order?
Simply contact us on WhatsApp or Email us. Our team will guide you through the full ordering process.
Q. Can I get samples before placing a bulk order?
Yes, samples are available on request. Charges may apply but can be adjusted against your confirmed order.
Q. What is the production time for wholesale orders?
Production time varies by order size and design complexity. Generally,
- In-stock items ship within 48 working hours
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Made-to-order items take 14-15 days
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Bulk orders have variable lead times, contact us for details
Q. Which courier services do you use?
We partner with FedEx and other trusted logistics providers for domestic and international deliveries.
Q. How can I track my order?
Once your order is shipped, we’ll send you an email with the tracking link and details.
